Building The Foundation For Montana's Future
We Believe Every Child Deserves A Successful Future
Our team helps Montana families find and afford quality child care so parents can work or go to school while their children thrive. We are a Montana-rooted organization where every dollar stays local, maintaining rigorous stewardship with less than 0.1% of our budget spent on fundraising and administrative costs. Joining our team means doing meaningful work that directly strengthens Montana’s workforce and shapes future generations.
What It's Like to Work Here
We provide world-class customer service, transparent communication, and accurate processing to remove the friction out of a complex state system.
We manage a high volume of cases with multiple moving parts and strict timelines. Operating as a highly process-driven team, we strictly adhere to state, grant, and program guidelines while meticulously documenting every detail. We navigate complex emotional situations daily while remaining fiercely compassionate and dedicated to excellence in customer service.
Who Thrives On Our Team
We look for individuals with the character and drive to excel in a high-stakes, fast-paced environment:

Accurate Under Pressure
You pay attention to details, abide by timelines, and follow through 100% of the time.

Non-Judgmental
You sit with parents in the hardest financial season of their lives. Trust is earned by avoiding judgment.

Thick-skinned and Resilient
You navigate difficult conversations with grace, staying calm and professional even when handling issues outside your direct control.

Low Ego, High Standards
You admit mistakes quickly and fix them even faster.

Realistic, Not Complacent
You accept what you cannot control without giving up on what you can. You acknowledge the facts and keep working toward a solution.

Willing to Advocate
You speak up for our mission and the families we serve, even when the battle is uphill.
Our Non-Negotiables
To protect our families and maintain our mission, we have zero tolerance for the following:
Dishonesty or covering an error.
An error acknowledged is fixable. An error hidden is a liability.
Breaching confidentiality.
Families trust us with private information. That trust is not negotiable.
Judging a family.
No parent should feel small for asking for help.
Disrespect.
Navigating strict guidelines and a high volume of work requires immense focus, but administrative pressure is never an excuse to compromise human dignity.
Carelessness.
Allowing administrative errors to slide. With an auditable state threshold of under 2% for improper payments, a careless mistake is not just an oops, it puts the entire organization's grant and funding at risk.
The Values That Guide Us

Care
We show empathy, compassion, understanding, grace and support for children, families, providers, partners, co-workers, and ourselves.

Family
We value family as the foundation to provide support and encouragement to allow people to reach their full potential.

Integrity
We conduct ourselves with honesty and fairness. Our reputation is built on positive actions, compassionate responses, and dedicated staff while adhering to our code of ethics.

Responsibility
We achieve what is required and follow through with commitments.

Respect
We treat others with dignity while recognizing each individual for their uniqueness.

Trust
We earn trust by being honest and speaking without judgment. Those we serve rely on our customer service and ability to give accurate, timely information through excellent communication resulting in satisfied clients.

Confidentiality
We keep information private and share only when appropriate. Our efforts to honor confidentiality are extensive and continuous.

Loyalty
We remain dedicated to our mission, those we serve, and the Family Connections organization.

Recognition
We actively celebrate and acknowledge organizational, team, program, and individual accomplishments.
What our employees say
Quote from a current staff member. Time here has driven meaningful growth, both personally and professionally, something that would not have been possible elsewhere.
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Second staff quote here. Something practical and specific about the day-to-day work, the candidate room to be their best, and the confidence to trust the process.
First name, Last initial
Third staff quote goes here. I feel supported and valued, and I know the work I do genuinely matters to the families we serve every day.
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Current Openings
Thank you for your interest. At this time we are fully staffed and not currently accepting any resumes.


















